Shipping policy

SHIPPING POLICY

Delivery Times

Orders are processed within 1–2 business days after payment confirmation. The estimated delivery time is 3–5 business days once the order has been processed.

Shipping Areas

We ship throughout mainland Spain, the Balearic Islands, the Canary Islands, Ceuta, and Melilla. For shipments to the Canary Islands, Ceuta, and Melilla, additional customs duties or handling fees may apply.

We also ship to countries within the European Union.

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number so you can monitor the status of your shipment at any time.

Shipping Issues

If your order arrives damaged or is not delivered within the estimated timeframe, please contact us at info@verticemx.com and we will resolve the issue as quickly as possible.